Privacy policy

Last updated: May 2026

At Dellvita, your privacy matters to us. This policy explains what information we collect when you use our website, how we use it, and what rights you have. It applies to all visitors, customers and users of dellvita.com. By using our site, you agree to this policy. If you do not agree, please do not use our site or services.

Dellvita is the online store of Jaap Molenaar Dienstverlening, a legally registered business in The Netherlands. Our store is built on Shopify. For more information on how Shopify handles your data, visit shopify.com/legal/privacy.

What Information We Collect

When you place an order, create an account or get in touch with us, you share certain information directly. This includes your name, email address, shipping and billing address and phone number. Payment details are handled entirely by our payment processors — we never see or store your full card information on our servers.

When you browse our site, we also collect certain technical information automatically. This includes your IP address, browser type, device and operating system details, pages visited, time spent on the site and how you found us.

We may also receive information about you from third parties such as advertising networks, analytics providers and payment processors, based on the services they provide to us.

How We Use Your Information

We use the information we collect to fulfil and ship your orders, send you order confirmations, shipping updates and delivery notifications, handle customer support requests, process payments securely, detect and prevent fraud, and improve the overall experience on our website. If you have opted in, we may also send you marketing emails with promotions and updates.

Payment Processing

We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay. Every transaction is protected with SSL encryption and processed through trusted payment providers. We never store your complete payment details on our end.

Marketing Communications

If you signed up for marketing emails, we may occasionally send you offers, news or updates from Dellvita. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails. Unsubscribing from marketing emails will not affect transactional emails related to your orders.

Cookies and Tracking Technologies

We use cookies, pixels and similar tracking technologies to remember your preferences and shopping cart, understand how visitors use our site, measure the performance of our marketing campaigns and show you relevant ads on our site and elsewhere on the internet.

We work with Google to serve ads on our site and across the web, including remarketing ads based on your previous visits to dellvita.com. You can opt out of Google's advertising cookies at adssettings.google.com. You can also opt out of third-party advertising cookies through optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

You can manage or disable cookies through your browser settings at any time, though this may affect how parts of our site function.

Global Privacy Control (GPC)

We recognise the Global Privacy Control signal. If your browser has GPC enabled, we treat this as a request to opt out of targeted advertising and data sharing for that browser and device.

Do Not Track

Our site does not respond to Do Not Track browser signals, as there is currently no industry-wide standard for interpreting them. We do, however, honour GPC signals and the opt-out options listed above.

How We Share Your Information

We do not sell or rent your personal information to third parties for their own marketing use. We share your data only with the partners we need to run our business properly. This includes Shopify for our e-commerce infrastructure, our payment processors, shipping and fulfilment partners, Google and other advertising partners, and analytics providers. Every partner we work with is required by contract to handle your data securely and only use it for the purposes we have agreed on. We may also share your information when required by law, such as in response to a valid court order or government request.

Google Ads and Remarketing

Dellvita uses Google Ads to advertise our products online. Through remarketing, Google may show Dellvita ads to people who have previously visited our site, on other websites and apps across the internet. You can opt out of personalised Google advertising at any time through adssettings.google.com. To understand how Google uses data in connection with our site, visit google.com/policies/privacy/partners.

International Data Transfers

Jaap Molenaar Dienstverlening is based in The Netherlands. When you use our site, your personal information may be stored and processed in The Netherlands, the United Kingdom or in other countries where our service providers operate. As a business based in the EU, we are subject to the General Data Protection Regulation (GDPR) in our handling of personal data.

Data Retention

We keep your personal information for as long as needed to fulfil the purpose it was collected for, comply with legal obligations, resolve disputes and enforce our agreements. Once your information is no longer needed, we delete it.

Your Rights

As a UK resident, you have the right to access, correct or delete your personal data. You may also object to or request restriction of processing. To exercise any of these rights, contact us at info@dellvita.com. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on our site with an updated date. We encourage you to check back periodically.

Any questions?

We're always happy to assist you. Feel free to contact us at info@dellvita.com and we'll get back to you as soon as possible.

Business Information:

Company Name: Jaap Molenaar Dienstverlening
Company Address:  De Fruittuin 10, 1606 CX Venhuizen, The Netherlands
Company Number: 87854619

Contact Information:

Email: info@dellvita.com
Phone: +44 7828 760524

Business Hours: 
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 9:00 AM – 3:00 PM
Response Time: We aim to respond to all emails within 24 hours